Report Summary
Summary
IT services refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes. The IT services market can be segmented by the type of skills that are employed to deliver the service.
IT support services is a sub-category of IT services and involves optimization of IT-related operational activities of organizations via proactive monitoring, maintenance, protection, and provisioning of IT tools and applications.
In 2020, the global IT Support Services market size was xx million US$ and it is expected to reach xx million US$ by the end of 2027, with a CAGR of xx% between 2021 and 2027.
This report studies the IT Support Services market size by players, regions, product types and end industries, history data 2017-2020 and forecast data 2020-2027; This report also studies the global market competition landscape, market drivers and trends, opportunities and challenges, risks and entry barriers, sales channels, distributors and Porter's Five Forces Analysis.
This report focuses on the global top players, covered
Microsoft
IBM
Dell
Oracle
BT Global
...
Market segment by Regions/Countries, this report covers
North America
Europe
China
Rest of Asia Pacific
Central & South America
Middle East & Africa
Market segment by Type, the product can be split into
Proactive Monitoring
Maintenance
Technical Training
System Installation
Market segment by Application, the market can be split into
SMEs
Enterprise
Government Organizations
Military
The study objectives of this report are:
To study and forecast the market size of IT Support Services in global market.
To analyze the global key players, SWOT analysis, value and global market share for top players.
To define, describe and forecast the market by type, end use and region.
To analyze and compare the market status and forecast among global major regions.
To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks.
To identify significant trends and factors driving or inhibiting the market growth.
To analyze the opportunities in the market for stakeholders by identifying the high growth segments.
To strategically analyze each submarket with respect to individual growth trend and their contribution to the market
To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.
In this study, the years considered to estimate the market size of IT Support Services are as follows:
History Year: 2017-2020
Base Year: 2020
Estimated Year: 2020
Forecast Year 2021 to 2027
For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Key Stakeholders
Raw material suppliers
Distributors/traders/wholesalers/suppliers
Regulatory bodies, including government agencies and NGO
Commercial research & development (R&D) institutions
Importers and exporters
Government organizations, research organizations, and consulting firms
Trade associations and industry bodies
End-use industries
Available Customizations
With the given market data, EternityInsights offers customizations according to the company's specific needs. The following customization options are available for the report:
Further breakdown of IT Support Services market on basis of the key contributing countries.
Detailed analysis and profiling of additional market players.
Table Of Contents
Table of Contents
IT Support Services Market Report by Company, Regions, Types and Applications, Global Status and Forecast to 2025
1 Industry Overview of IT Support Services
1.1 IT Support Services Market Overview
1.1.1 IT Support Services Product Scope
1.1.2 Market Status and Outlook
1.2 Global IT Support Services Market Size and Analysis by Regions
1.2.1 North America
1.2.2 Europe
1.2.3 China
1.2.4 Rest of Asia Pacific
1.2.5 Central & South America
1.2.6 Middle East & Africa
1.3 IT Support Services Market by Type
1.3.1 Proactive Monitoring
1.3.2 Maintenance
1.3.3 Technical Training
1.3.4 System Installation
1.4 IT Support Services Market by End Users/Application
1.4.1 SMEs
1.4.2 Enterprise
1.4.3 Government Organizations
1.4.4 Military
2 Global IT Support Services Competition Analysis by Players
2.1 IT Support Services Market Size (Value) by Players (2018 and 2019)
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future
3 Company (Top Players) Profiles
3.1 Microsoft
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 IT Support Services Revenue (Value) (2017-2020)
3.1.5 Recent Developments
3.2 IBM
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 IT Support Services Revenue (Value) (2017-2020)
3.2.5 Recent Developments
3.3 Dell
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 IT Support Services Revenue (Value) (2017-2020)
3.3.5 Recent Developments
3.4 Oracle
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 IT Support Services Revenue (Value) (2017-2020)
3.4.5 Recent Developments
3.5 BT Global
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 IT Support Services Revenue (Value) (2017-2020)
3.5.5 Recent Developments
4 Global IT Support Services Market Size by Type and Application (2017-2020)
4.1 Global IT Support Services Market Size by Type (2017-2020)
4.2 Global IT Support Services Market Size by Application (2017-2020)
4.3 Potential Application of IT Support Services in Future
4.4 Top Consumer/End Users of IT Support Services
5 North America IT Support Services Development Status and Outlook
5.1 North America IT Support Services Market Size (2017-2020)
5.2 North America IT Support Services Market Size and Market Share by Players (2018 and 2019)
6 Europe IT Support Services Development Status and Outlook
6.1 Europe IT Support Services Market Size (2017-2020)
6.2 Europe IT Support Services Market Size and Market Share by Players (2018 and 2019)
7 China IT Support Services Development Status and Outlook
7.1 China IT Support Services Market Size (2017-2020)
7.2 China IT Support Services Market Size and Market Share by Players (2018 and 2019)
8 Rest of Asia Pacific IT Support Services Development Status and Outlook
8.1 Rest of Asia Pacific IT Support Services Market Size (2017-2020)
8.2 Rest of Asia Pacific IT Support Services Market Size and Market Share by Players (2018 and 2019)
9 Central & South America IT Support Services Development Status and Outlook
9.1 Central & South America IT Support Services Market Size (2017-2020)
9.2 Central & South America IT Support Services Market Size and Market Share by Players (2018 and 2019)
10 Middle East & Africa IT Support Services Development Status and Outlook
10.1 Middle East & Africa IT Support Services Market Size (2017-2020)
10.2 Middle East & Africa IT Support Services Market Size and Market Share by Players (2018 and 2019)
11 Market Forecast by Regions, Type and Application (2021-2027)
11.1 Global IT Support Services Market Size (Value) by Regions (2021-2027)
11.1.1 North America IT Support Services Revenue and Growth Rate (2021-2027)
11.1.2 Europe IT Support Services Revenue and Growth Rate (2021-2027)
11.1.3 China IT Support Services Revenue and Growth Rate (2021-2027)
11.1.4 Rest of Asia Pacific IT Support Services Revenue and Growth Rate (2021-2027)
11.1.5 Central & South America IT Support Services Revenue and Growth Rate (2021-2027)
11.1.6 Middle East & Africa IT Support Services Revenue and Growth Rate (2021-2027)
11.2 Global IT Support Services Market Size (Value) by Type (2021-2027)
11.3 Global IT Support Services Market Size by Application (2021-2027)
12 IT Support Services Market Dynamics
12.1 IT Support Services Market Opportunities
12.2 IT Support Services Challenge and Risk
12.2.1 Competition from Opponents
12.2.2 Downside Risks of Economy
12.3 IT Support Services Market Constraints and Threat
12.3.1 Threat from Substitute
12.3.2 Government Policy
12.3.3 Technology Risks
12.4 IT Support Services Market Driving Force
12.4.1 Growing Demand from Emerging Markets
12.4.2 Potential Application
13 Market Effect Factors Analysis
13.1 Technology Progress/Risk
13.1.1 Substitutes
13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
13.3.1 Economic Fluctuations
13.3.2 Other Risk Factors
14 Research Finding/Conclusion
15 Appendix
Methodology
Analyst Introduction
Data Source
