Report Summary
Eternity Insights has published a new study on Global Healthcare Payer Services Market focusing on key segments and regions. This in-depth research report highlights the market and competitive intelligence across the key segments of the market. The report also considers the impact of COVID-19 on the global Healthcare Payer Services Market.
The report considers 2020-2023 as historic period, 2024 as base year, and 2025-2034 as forecast period. The report includes quantitative analysis of the market supported by the market drivers, challenges, and trends to accurately map the market scenario and competition. Moreover, key insights related to market having direct impact on the market will also be covered.
Healthcare Payer Services Market report is based on robust research methodology designed using blend of research ap-proaches developed using secondary/desk research and validated through the primary research and expert insights. Eternity Insights also uses paid databases such as FACIVA, Hoovers, and other benchmarking and forecasting tools to provide accurate statistical analysis of supply and demand trends.
Global Healthcare Payer Services Market Size, 2020-2034 (USD Million)

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Global Healthcare Payer Services Market Segmentation:
Healthcare Payer Services Market, By Service Type
- BPO Services
- ITO Services
- KPO Services
Healthcare Payer Services Market, By Application
- Claims Management Services
- Integrated Front Office Service and Back Office Operations
- Member Management Services
- Provider Management Services
- Billing and Accounts Management Services
- Analytics and Fraud Management Services
- HR Services
Healthcare Payer Services Market, By End-Use
- Private Payers
- Public Payers

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Geographically, the market is categorized into five regions as North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America region dominates the global Healthcare Payer Services market in terms of demand generation. The Healthcare Payer Services market in Asia Pacific region is expected to grow at significantly high growth rate. The regional market is further sub-segmented and analyzed at granular level across key countries. The report will include market size and forecast for Healthcare Payer Services market for below listed countries across each region.
North America (U.S. and Canada), Europe (Germany, France, Italy, UK, Spain, and Rest of Europe), Asia Pacific (China, India, Japan, Australia, and Rest of Asia Pacific region); Latin America (Brazil, Mexico, and rest of the Latin America); Middle East and Africa (GCC, South Africa, and Rest of the Middle East and Africa).
Global Healthcare Payer Services Market Taxonomy:

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Global Healthcare Payer Services Market Competitive Landscape
The global Healthcare Payer Services market analysis report covers detailed analysis of competitive scenario across globe. The report includes profiles of leading players covering below details
- Company Overview
- Financial Analysis
- Product Portfolio Analysis
- Strategic Overview
- SWOT Analysis
List of Companies Profiled in the report:
- Cognizant
- EXL
- HGS Ltd. (Hinduja Global Solutions Limited)
- Accenture
- Xerox Corporation
- Concentric Corporation
- Genpact
- WIPRO Ltd.
- HCL Technologies
- Other Players of Specific Interest can be added based on the requirement
Market Segmentation
Report Attributes |
Details |
The market size value in 2024 |
USD XX.XX Million |
CAGR (2025 - 2034) |
XX.XX % |
The Revenue forecast in 2034 |
USD XX.XX Million |
Base year for estimation |
2024 |
Historical data |
2020-2023 |
Forecast period |
2025-2034 |
Quantitative units |
- Revenue in USD Million
- CAGR from 2025 to 2034
|
Report coverage |
Revenue forecast, company ranking, competitive landscape, growth factors, and trends |
Segments covered |
By Service Type Outlook, End-Use Outlook, Regional Outlook |
By Service Type Outlook |
BPO Services, ITO Services, KPO Services |
By End-Use Outlook |
Private Payers, Public Payers |
Regional scope |
North America, Europe, Asia Pacific, Latin America, Middle East & Africa |
Country scope |
U.S., Canada, U.K., Germany, France, BENELUX, China, India, Japan, South Korea, Brazil, Saudi Arabia, UAE, Turkey |
Key companies profiled |
Cognizant, EXL, HGS Ltd. (Hinduja Global Solutions Limited), Accenture, Xerox Corporation, Concentric Corporation, Genpact, WIPRO Ltd., HCL Technologies |
Customization Available |
Yes, the report can be tailored to meet your specific requirements. |
Key Benefits to the stakeholders
- Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
- Provision of market value (USD Billion) and volume (Tons) data for each segment and sub-segment
- Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
- Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
- Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions and acquisitions in the past five years of companies profiled
- Extensive company profiles comprising of company overview, company insights, product benchmarking and SWOT analysis for the major market players
- The current as well as the future market outlook of the industry with respect to recent developments (which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
- Includes an in-depth analysis of the market of various perspectives through Porter’s five forces analysis
- Provides insight into the market through Value Chain
- Market dynamics scenario, along with growth opportunities of the market in the years to come
Table Of Contents
Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Healthcare Payer Services Market Size Growth Rate by Type (2014-2025)
1.4.2 BPO
1.4.3 ITO
1.4.4 KPO
1.5 Market by Application
1.5.1 Global Healthcare Payer Services Market Share by Application (2014-2025)
1.5.2 Claims Management Services
1.5.3 Integrated Front Office Service And Back Office Operations
1.5.4 Member Management Services
1.5.5 Provider Management Services
1.5.6 Billing And Accounts Management Services
1.5.7 Analytics And Fraud Management Services
1.5.8 HR Services
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Healthcare Payer Services Market Size
2.2 Healthcare Payer Services Growth Trends by Regions
2.2.1 Healthcare Payer Services Market Size by Regions (2014-2025)
2.2.2 Healthcare Payer Services Market Share by Regions (2017-2020)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
3 Market Share by Key Players
3.1 Healthcare Payer Services Market Size by Manufacturers
3.1.1 Global Healthcare Payer Services Revenue by Manufacturers (2017-2020)
3.1.2 Global Healthcare Payer Services Revenue Market Share by Manufacturers (2017-2020)
3.1.3 Global Healthcare Payer Services Market Concentration Ratio (CR5 and HHI)
3.2 Healthcare Payer Services Key Players Head office and Area Served
3.3 Key Players Healthcare Payer Services Product/Solution/Service
3.4 Date of Enter into Healthcare Payer Services Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Healthcare Payer Services Market Size by Type (2017-2020)
4.2 Global Healthcare Payer Services Market Size by Application (2017-2020)
5 United States
5.1 United States Healthcare Payer Services Market Size (2017-2020)
5.2 Healthcare Payer Services Key Players in United States
5.3 United States Healthcare Payer Services Market Size by Type
5.4 United States Healthcare Payer Services Market Size by Application
6 Europe
6.1 Europe Healthcare Payer Services Market Size (2017-2020)
6.2 Healthcare Payer Services Key Players in Europe
6.3 Europe Healthcare Payer Services Market Size by Type
6.4 Europe Healthcare Payer Services Market Size by Application
7 China
7.1 China Healthcare Payer Services Market Size (2017-2020)
7.2 Healthcare Payer Services Key Players in China
7.3 China Healthcare Payer Services Market Size by Type
7.4 China Healthcare Payer Services Market Size by Application
8 Japan
8.1 Japan Healthcare Payer Services Market Size (2017-2020)
8.2 Healthcare Payer Services Key Players in Japan
8.3 Japan Healthcare Payer Services Market Size by Type
8.4 Japan Healthcare Payer Services Market Size by Application
9 Southeast Asia
9.1 Southeast Asia Healthcare Payer Services Market Size (2017-2020)
9.2 Healthcare Payer Services Key Players in Southeast Asia
9.3 Southeast Asia Healthcare Payer Services Market Size by Type
9.4 Southeast Asia Healthcare Payer Services Market Size by Application
10 India
10.1 India Healthcare Payer Services Market Size (2017-2020)
10.2 Healthcare Payer Services Key Players in India
10.3 India Healthcare Payer Services Market Size by Type
10.4 India Healthcare Payer Services Market Size by Application
11 Central & South America
11.1 Central & South America Healthcare Payer Services Market Size (2017-2020)
11.2 Healthcare Payer Services Key Players in Central & South America
11.3 Central & South America Healthcare Payer Services Market Size by Type
11.4 Central & South America Healthcare Payer Services Market Size by Application
12 International Players Profiles
12.1 United HealthCare Services
12.1.1 United HealthCare Services Company Details
12.1.2 Company Description and Business Overview
12.1.3 Healthcare Payer Services Introduction
12.1.4 United HealthCare Services Revenue in Healthcare Payer Services Business (2017-2020)
12.1.5 United HealthCare Services Recent Development
12.2 Anthem
12.2.1 Anthem Company Details
12.2.2 Company Description and Business Overview
12.2.3 Healthcare Payer Services Introduction
12.2.4 Anthem Revenue in Healthcare Payer Services Business (2017-2020)
12.2.5 Anthem Recent Development
12.3 Aetna
12.3.1 Aetna Company Details
12.3.2 Company Description and Business Overview
12.3.3 Healthcare Payer Services Introduction
12.3.4 Aetna Revenue in Healthcare Payer Services Business (2017-2020)
12.3.5 Aetna Recent Development
12.4 Accenture
12.4.1 Accenture Company Details
12.4.2 Company Description and Business Overview
12.4.3 Healthcare Payer Services Introduction
12.4.4 Accenture Revenue in Healthcare Payer Services Business (2017-2020)
12.4.5 Accenture Recent Development
12.5 Cognizant
12.5.1 Cognizant Company Details
12.5.2 Company Description and Business Overview
12.5.3 Healthcare Payer Services Introduction
12.5.4 Cognizant Revenue in Healthcare Payer Services Business (2017-2020)
12.5.5 Cognizant Recent Development
12.6 Xerox
12.6.1 Xerox Company Details
12.6.2 Company Description and Business Overview
12.6.3 Healthcare Payer Services Introduction
12.6.4 Xerox Revenue in Healthcare Payer Services Business (2017-2020)
12.6.5 Xerox Recent Development
12.7 Genpact
12.7.1 Genpact Company Details
12.7.2 Company Description and Business Overview
12.7.3 Healthcare Payer Services Introduction
12.7.4 Genpact Revenue in Healthcare Payer Services Business (2017-2020)
12.7.5 Genpact Recent Development
13 Market Forecast 2021-2027
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2021-2027)
13.10 Market Size Forecast by Application (2021-2027)
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details