Report Summary
Eternity Insights has published a new study on Global Communications Platform As A Service (CPaaS) Market focusing on key segments By Type (Customized Services, Standardized Services, Other), By Application (IT and Telecom, BFSI, Retail and E-commerce, Healthcare, Travel and Tourism), and by region. This deep dive research report highlights the market and competitive intelligence across the key segments of the market. The report also considers the impact of COVID-19 on the global Communications Platform As A Service (CPaaS) Market.
The report considers 2018-2020 as historic period, 2021 as base year, and 2022-2028 as forecast period. The report includes quantitative analysis of the market supported by the market drivers, challenges, and trends to accurately map the market scenario and competition. Moreover, key insights related to market having direct impact on the market will also be covered.
Communications Platform As A Service (CPaaS) Market report is based on robust research methodology designed using blend of research approaches developed using secondary/desk research and validated through primary research and expert insights. Eternity Insights also uses paid databases such as FACIVA, Hoovers, and other bench-marking and forecasting tools to provide accurate statistical analysis of supply and demand trends.
Global Communications Platform As A Service (CPaaS) Market Size, 2018-2028 (USD Million)
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Global Communications Platform As A Service (CPaaS) Market Segmentation:
Communications Platform As A Service (CPaaS) Market, By Type
- Customized Services
- Standardized Services
- Other
Communications Platform As A Service (CPaaS) Market, By Application
- IT and Telecom
- BFSI
- Retail and E-commerce
- Healthcare
- Travel and Tourism
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Geographically, the market is categorized in to five regions as North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America region dominates the global Communications Platform As A Service (CPaaS) market in terms of demand generation. The Communications Platform As A Service (CPaaS) market in Asia Pacific region is expected to grow at significantly high growth rate. The regional market is further sub-segmented and analyzed at granular level across key countries. The report will include market size and forecast for Communications Platform As A Service (CPaaS) market for below listed coun-tries across each region.
North America (U.S. and Canada), Europe (Germany, France, Italy, UK, Spain, and Rest of Europe), Asia Pacific (China, India, Japan, Australia, and Rest of Asia Pacific region); Latin America (Brazil, Mexico, and rest of the Latin America); Middle East and Africa (GCC, South Africa, and Rest of the Middle East and Africa).
Global Communications Platform As A Service (CPaaS) Market Taxonomy:
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Global Communications Platform As A Service (CPaaS) Market Competitive Landscape
The global Communications Platform As A Service (CPaaS) market analysis report covers detailed analysis of competitive scenario across globe. The report includes profiles of leading players covering below details
- Company Overview
- Financial Analysis
- Product Portfolio Analysis
- Strategic Overview
- SWOT Analysis
List of Companies Profiled in the report:
- 8x8 Inc
- Alcatel Lucent Enterprise
- AT&T
- Avaya
- Bandwidth
- EnableX.io (VCLOUDX)
- Enghouse Systems (Vidyo)
- Infobip
- IntelePeer Cloud Communications
- Iotum
- M800 Limited
- MessageBird
- Mitel Networks
- Plivo
- Pontaltech
- RingCentral
- Sinch
- Sonar
- Soprano Design
- Telestax
- Twilio
- Vonage Holdings
- Voxbone
- Voximplant (Zingaya)
- Voxvalley Technologies
- Wavy
- Wazo Communication
- Zenvia
- Other Players of Specific Interest can be added based on the requirement
Market Segmentation
| Report Attributes |
Details |
| The market size value in 2021 |
USD XX.XX Million |
| CAGR (2021 - 2028) |
XX.XX % |
| The Revenue forecast in 2028 |
USD XX.XX Million |
| Base year for estimation |
2021 |
| Historical data |
2018-2019 |
| Forecast period |
2022-2028 |
| Quantitative units |
- Revenue in USD Million
- CAGR from 2021 to 2028
|
| Report Coverage |
Revenue forecast, company ranking, competitive landscape, growth factors, and trends |
| Segments Covered |
By Type Outlook, Application Outlook, Regional Outlook |
| By Type Outlook |
Customized Services, Standardized Services, Other |
| By Application Outlook |
IT and Telecom, BFSI, Retail and E-commerce, Healthcare, Travel and Tourism |
| Regional scope |
North America, Europe, Asia Pacific, Latin America, Middle East & Africa |
| Country scope |
U.S., Canada, U.K., Germany, France, BENELUX, China, India, Japan, South Korea, Brazil, Saudi Arabia, UAE, Turkey |
| Key companies profiled |
8x8 Inc, Alcatel Lucent Enterprise, AT&T, Avaya, Bandwidth, EnableX.io (VCLOUDX),Enghouse Systems (Vidyo),Infobip, IntelePeer Cloud Communications, Iotum, M800 Limited, MessageBird, Mitel Networks, Plivo, Pontaltech, RingCentral, Sinch, Sonar, Soprano Design, Telestax, Twilio, Vonage Holdings, Voxbone, Voximplant (Zingaya), Voxvalley Technologies, Wavy, Wazo Communication, Zenvia |
| Customization Available |
Yes, the report can be tailored to meet your specific requirements. |
Key Benefits to the stakeholders
- Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
- Provision of market value (USD Billion) and volume (Tons) data for each segment and sub-segment
- Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
- Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
- Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions and acquisitions in the past five years of companies profiled
- Extensive company profiles comprising of company overview, company insights, product benchmarking and SWOT analysis for the major market players
- The current as well as the future market outlook of the industry with respect to recent developments (which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
- Includes in-depth analysis of the market of various perspectives through Porter’s five forces analysis
- Provides insight into the market through Value Chain
- Market dynamics scenario, along with growth opportunities of the market in the years to come
Table Of Contents
Chapter 1 Communications Platform as a Service (CPaaS) Market Overview
1.1 Communications Platform as a Service (CPaaS) Definition
1.2 Global Communications Platform as a Service (CPaaS) Market Size Status and Outlook (2014-2029)
1.3 Global Communications Platform as a Service (CPaaS) Market Size Comparison by Region (2014-2029)
1.4 Global Communications Platform as a Service (CPaaS) Market Size Comparison by Type (2014-2029)
1.5 Global Communications Platform as a Service (CPaaS) Market Size Comparison by Application (2014-2029)
1.6 Global Communications Platform as a Service (CPaaS) Market Size Comparison by Sales Channel (2014-2029)
1.7 Communications Platform as a Service (CPaaS) Market Dynamics (COVID-19 Impacts)
1.7.1 Market Drivers/Opportunities
1.7.2 Market Challenges/Risks
1.7.3 Market News (Mergers/Acquisitions/Expansion)
1.7.4 COVID-19 Impacts on Current Market
1.7.5 Post-Strategies of COVID-19 Outbreak
Chapter 2 Communications Platform as a Service (CPaaS) Market Segment Analysis by Player
2.1 Global Communications Platform as a Service (CPaaS) Sales and Market Share by Player (2017-2019)
2.2 Global Communications Platform as a Service (CPaaS) Revenue and Market Share by Player (2017-2019)
2.3 Global Communications Platform as a Service (CPaaS) Average Price by Player (2017-2019)
2.4 Players Competition Situation & Trends
2.5 Conclusion of Segment by Player
Chapter 3 Communications Platform as a Service (CPaaS) Market Segment Analysis by Type
3.1 Global Communications Platform as a Service (CPaaS) Market by Type
3.1.1 Customized Services
3.1.2 Standardized Services
3.2 Global Communications Platform as a Service (CPaaS) Sales and Market Share by Type (2014-2019)
3.3 Global Communications Platform as a Service (CPaaS) Revenue and Market Share by Type (2014-2019)
3.4 Global Communications Platform as a Service (CPaaS) Average Price by Type (2014-2019)
3.5 Leading Players of Communications Platform as a Service (CPaaS) by Type in 2019
3.6 Conclusion of Segment by Type
Chapter 4 Communications Platform as a Service (CPaaS) Market Segment Analysis by Application
4.1 Global Communications Platform as a Service (CPaaS) Market by Application
4.1.1 IT and Telecom
4.1.2 BFSI
4.1.3 Retail and E-commerce
4.1.4 Healthcare
4.1.5 Travel and Tourism
4.2 Global Communications Platform as a Service (CPaaS) Sales and Market Share by Application (2014-2019)
4.3 Leading Consumers of Communications Platform as a Service (CPaaS) by Application in 2019
4.4 Conclusion of Segment by Application
Chapter 5 Communications Platform as a Service (CPaaS) Market Segment Analysis by Sales Channel
5.1 Global Communications Platform as a Service (CPaaS) Market by Sales Channel
5.1.1 Direct Channel
5.1.2 Distribution Channel
5.2 Global Communications Platform as a Service (CPaaS) Sales and Market Share by Sales Channel (2014-2019)
5.3 Leading Distributors/Dealers of Communications Platform as a Service (CPaaS) by Sales Channel in 2019
5.4 Conclusion of Segment by Sales Channel
Chapter 6 Communications Platform as a Service (CPaaS) Market Segment Analysis by Region
6.1 Global Communications Platform as a Service (CPaaS) Market Size and CAGR by Region (2014-2029)
6.2 Global Communications Platform as a Service (CPaaS) Sales and Market Share by Region (2014-2019)
6.3 Global Communications Platform as a Service (CPaaS) Revenue and Market Share by Region (2014-2019)
6.4 North America
6.4.1 North America Market by Country
6.4.2 North America Communications Platform as a Service (CPaaS) Market Share by Type
6.4.3 North America Communications Platform as a Service (CPaaS) Market Share by Application
6.4.4 United States
6.4.5 Canada
6.4.6 Mexico
6.5 Europe
6.5.1 Europe Market by Country
6.5.2 Europe Communications Platform as a Service (CPaaS) Market Share by Type
6.5.3 Europe Communications Platform as a Service (CPaaS) Market Share by Application
6.5.4 Germany
6.5.5 UK
6.5.6 France
6.5.7 Italy
6.5.8 Russia
6.5.9 Spain
6.6 Asia-Pacific
6.6.1 Asia-Pacific Market by Country
6.6.2 Asia-Pacific Communications Platform as a Service (CPaaS) Market Share by Type
6.6.3 Asia-Pacific Communications Platform as a Service (CPaaS) Market Share by Application
6.6.4 China
6.6.5 Japan
6.6.6 Korea
6.6.7 India
6.6.8 Southeast Asia
6.6.9 Australia
6.7 South America
6.7.1 South America Market by Country
6.7.2 South America Communications Platform as a Service (CPaaS) Market Share by Type
6.7.3 South America Communications Platform as a Service (CPaaS) Market Share by Application
6.7.4 Brazil
6.7.5 Argentina
6.7.6 Colombia
6.8 Middle East & Africa
6.8.1 Middle East & Africa Market by Country
6.8.2 Middle East & Africa Communications Platform as a Service (CPaaS) Market Share by Type
6.8.3 Middle East & Africa Communications Platform as a Service (CPaaS) Market Share by Application
6.8.4 UAE
6.8.5 Saudi Arabia
6.8.6 South Africa
6.9 Conclusion of Segment by Region
Chapter 7 Profile of Leading Communications Platform as a Service (CPaaS) Players
7.1 8x8 Inc
7.1.1 Company Snapshot
7.1.2 Product/Service Offered
7.1.3 Business Performance (Sales, Price, Revenue, Gross Margin and Market Share)
7.1.4 COVID-19 Impact on 8x8 Inc
7.2 Alcatel Lucent Enterprise
7.3 AT&T
7.4 Avaya
7.5 Bandwidth
7.6 EnableX.io (VCLOUDX)
7.7 Enghouse Systems (Vidyo)
7.8 Infobip
7.9 IntelePeer Cloud Communications
7.10 Iotum
7.11 M800 Limited
7.12 MessageBird
7.13 Mitel Networks
7.14 Plivo
7.15 Pontaltech
7.16 RingCentral
7.17 Sinch
7.18 Sonar
7.19 Soprano Design
7.20 Telestax
7.21 Twilio
7.22 Vonage Holdings
7.23 Voxbone
7.24 Voximplant (Zingaya)
7.25 Voxvalley Technologies
7.26 Wavy
7.27 Wazo Communication
7.28 Zenvia
Chapter 8 Upstream and Downstream Analysis of Communications Platform as a Service (CPaaS)
8.1 Industrial Chain of Communications Platform as a Service (CPaaS)
8.2 Upstream of Communications Platform as a Service (CPaaS)
8.2.1 Raw Materials
8.2.2 Labor Cost
8.2.3 Manufacturing Expenses
8.2.4 Manufacturing Cost Structure
8.2.5 Manufacturing Process
8.3 Downstream of Communications Platform as a Service (CPaaS)
8.3.1 Leading Distributors/Dealers of Communications Platform as a Service (CPaaS)
8.3.2 Leading Consumers of Communications Platform as a Service (CPaaS)
Chapter 9 Development Trend of Communications Platform as a Service (CPaaS) (2020-2029)
9.1 Global Communications Platform as a Service (CPaaS) Market Size (Sales and Revenue) Forecast (2020-2029)
9.2 Global Communications Platform as a Service (CPaaS) Market Size and CAGR Forecast by Region (2020-2029)
9.3 Global Communications Platform as a Service (CPaaS) Market Size and CAGR Forecast by Type (2020-2029)
9.4 Global Communications Platform as a Service (CPaaS) Market Size and CAGR Forecast by Application (2020-2029)
9.5 Global Communications Platform as a Service (CPaaS) Market Size and CAGR Forecast by Sales Channel (2020-2029)
Chapter 10 Appendix
10.1 Research Methodology
10.2 Data Sources
10.3 Disclaimer
10.4 Analysts Certification
