Report Summary
Summary
Technological improvements are providing opportunities to enhance productivity and improve customer experiences by managing inventories and other field related operations. Field service management (FSM) solutions make efficient use of a company's historical data and offer the necessary trends and patterns to improve customer services. FSM services extend superior customer services into the field and provide operational efficiency even in complex organizations. Cloud-based field service management solutions provide timely updates and have reporting features that allow field service officials to work efficiently. Increased adoption of cloud and SaaS in FSM is contributing significantly to the growth of the cloud field service management market. In addition, demand for highly automated solutions are creating opportunities for the growth of cloud field service management. Various business organizations are determining the value that FSM software can bring to the organization for its employees, shareholders, and customers. Cloud based FSM ensures all the information is processed seamlessly and increases the efficiency of businesses by improving collaborations.
Strict regulations concerning the Federal Information Security Management Act (FISMA), and Payment Card Industry Data Security Standard (PCI-DSS) and others are limiting the market growth. Moreover, integration of the existing systems with cloud field service management solutions is a major challenge. Lack of awareness about cloud field service management solutions is also anticipated to restrain the market growth during the forecast period.
In 2020, the global Cloud Field Service Management market size was 910 million US$ and it is expected to reach 3070 million US$ by the end of 2027, with a CAGR of 16.4% between 2021 and 2027.
This report studies the Cloud Field Service Management market size by players, regions, product types and end industries, history data 2017-2020 and forecast data 2021-2027; This report also studies the global market competition landscape, market drivers and trends, opportunities and challenges, risks and entry barriers, sales channels, distributors and Porter's Five Forces Analysis.
This report focuses on the global top players, covered
Industrial and Financial Systems AB
Servicenow, Inc.
Salesforce.Com, Inc.
SAP SE
Oracle Corporation
International Business Machines Corporation
Servicepower Technologies PLC
Clicksoftware Technologies Ltd.
Servicemax, Inc.
Acumatica, Inc.
Microsoft Corporation
Astea International Inc.
Market segment by Regions/Countries, this report covers
North America
Europe
China
Rest of Asia Pacific
Central & South America
Middle East & Africa
Market segment by Type, the product can be split into
Public Cloud
Private Cloud
Hybrid Cloud
Market segment by Application, the market can be split into
Large Enterprises
Small and Medium-sized Enterprises (SMEs)
The study objectives of this report are:
To study and forecast the market size of Cloud Field Service Management in global market.
To analyze the global key players, SWOT analysis, value and global market share for top players.
To define, describe and forecast the market by type, end use and region.
To analyze and compare the market status and forecast among global major regions.
To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks.
To identify significant trends and factors driving or inhibiting the market growth.
To analyze the opportunities in the market for stakeholders by identifying the high growth segments.
To strategically analyze each submarket with respect to individual growth trend and their contribution to the market
To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.
In this study, the years considered to estimate the market size of Cloud Field Service Management are as follows:
History Year: 2017-2020
Base Year: 2020
Estimated Year: 2020
Forecast Year 2021 to 2027
For the data information by region, company, type and application, 2020 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Key Stakeholders
Raw material suppliers
Distributors/traders/wholesalers/suppliers
Regulatory bodies, including government agencies and NGO
Commercial research & development (R&D) institutions
Importers and exporters
Government organizations, research organizations, and consulting firms
Trade associations and industry bodies
End-use industries
Available Customizations
With the given market data, EternityInsights offers customizations according to the company's specific needs. The following customization options are available for the report:
Further breakdown of Cloud Field Service Management market on basis of the key contributing countries.
Detailed analysis and profiling of additional market players.
Table Of Contents
Table of Contents
Cloud Field Service Management Market Report by Company, Regions, Types and Applications, Global Status and Forecast to 2025
1 Industry Overview of Cloud Field Service Management
1.1 Cloud Field Service Management Market Overview
1.1.1 Cloud Field Service Management Product Scope
1.1.2 Market Status and Outlook
1.2 Global Cloud Field Service Management Market Size and Analysis by Regions
1.2.1 North America
1.2.2 Europe
1.2.3 China
1.2.4 Rest of Asia Pacific
1.2.5 Central & South America
1.2.6 Middle East & Africa
1.3 Cloud Field Service Management Market by Type
1.3.1 Public Cloud
1.3.2 Private Cloud
1.3.3 Hybrid Cloud
1.4 Cloud Field Service Management Market by End Users/Application
1.4.1 Large Enterprises
1.4.2 Small and Medium-sized Enterprises (SMEs)
2 Global Cloud Field Service Management Competition Analysis by Players
2.1 Cloud Field Service Management Market Size (Value) by Players (2019 and 2020)
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future
3 Company (Top Players) Profiles
3.1 Industrial and Financial Systems AB
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Cloud Field Service Management Revenue (Value) (2017-2020)
3.1.5 Recent Developments
3.2 Servicenow, Inc.
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Cloud Field Service Management Revenue (Value) (2017-2020)
3.2.5 Recent Developments
3.3 Salesforce.Com, Inc.
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Cloud Field Service Management Revenue (Value) (2017-2020)
3.3.5 Recent Developments
3.4 SAP SE
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Cloud Field Service Management Revenue (Value) (2017-2020)
3.4.5 Recent Developments
3.5 Oracle Corporation
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 Cloud Field Service Management Revenue (Value) (2017-2020)
3.5.5 Recent Developments
3.6 International Business Machines Corporation
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 Cloud Field Service Management Revenue (Value) (2017-2020)
3.6.5 Recent Developments
3.7 Servicepower Technologies PLC
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Cloud Field Service Management Revenue (Value) (2017-2020)
3.7.5 Recent Developments
3.8 Clicksoftware Technologies Ltd.
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Cloud Field Service Management Revenue (Value) (2017-2020)
3.8.5 Recent Developments
3.9 Servicemax, Inc.
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Cloud Field Service Management Revenue (Value) (2017-2020)
3.9.5 Recent Developments
3.10 Acumatica, Inc.
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Cloud Field Service Management Revenue (Value) (2017-2020)
3.10.5 Recent Developments
3.11 Microsoft Corporation
3.12 Astea International Inc.
4 Global Cloud Field Service Management Market Size by Type and Application (2017-2020)
4.1 Global Cloud Field Service Management Market Size by Type (2017-2020)
4.2 Global Cloud Field Service Management Market Size by Application (2017-2020)
4.3 Potential Application of Cloud Field Service Management in Future
4.4 Top Consumer/End Users of Cloud Field Service Management
5 North America Cloud Field Service Management Development Status and Outlook
5.1 North America Cloud Field Service Management Market Size (2017-2020)
5.2 North America Cloud Field Service Management Market Size and Market Share by Players (2019 and 2020)
6 Europe Cloud Field Service Management Development Status and Outlook
6.1 Europe Cloud Field Service Management Market Size (2017-2020)
6.2 Europe Cloud Field Service Management Market Size and Market Share by Players (2019 and 2020)
7 China Cloud Field Service Management Development Status and Outlook
7.1 China Cloud Field Service Management Market Size (2017-2020)
7.2 China Cloud Field Service Management Market Size and Market Share by Players (2019 and 2020)
8 Rest of Asia Pacific Cloud Field Service Management Development Status and Outlook
8.1 Rest of Asia Pacific Cloud Field Service Management Market Size (2017-2020)
8.2 Rest of Asia Pacific Cloud Field Service Management Market Size and Market Share by Players (2019 and 2020)
9 Central & South America Cloud Field Service Management Development Status and Outlook
9.1 Central & South America Cloud Field Service Management Market Size (2017-2020)
9.2 Central & South America Cloud Field Service Management Market Size and Market Share by Players (2019 and 2020)
10 Middle East & Africa Cloud Field Service Management Development Status and Outlook
10.1 Middle East & Africa Cloud Field Service Management Market Size (2017-2020)
10.2 Middle East & Africa Cloud Field Service Management Market Size and Market Share by Players (2019 and 2020)
11 Market Forecast by Regions, Type and Application (2021-2027)
11.1 Global Cloud Field Service Management Market Size (Value) by Regions (2021-2027)
11.1.1 North America Cloud Field Service Management Revenue and Growth Rate (2021-2027)
11.1.2 Europe Cloud Field Service Management Revenue and Growth Rate (2021-2027)
11.1.3 China Cloud Field Service Management Revenue and Growth Rate (2021-2027)
11.1.4 Rest of Asia Pacific Cloud Field Service Management Revenue and Growth Rate (2021-2027)
11.1.5 Central & South America Cloud Field Service Management Revenue and Growth Rate (2021-2027)
11.1.6 Middle East & Africa Cloud Field Service Management Revenue and Growth Rate (2021-2027)
11.2 Global Cloud Field Service Management Market Size (Value) by Type (2021-2027)
11.3 Global Cloud Field Service Management Market Size by Application (2021-2027)
12 Cloud Field Service Management Market Dynamics
12.1 Cloud Field Service Management Market Opportunities
12.2 Cloud Field Service Management Challenge and Risk
12.2.1 Competition from Opponents
12.2.2 Downside Risks of Economy
12.3 Cloud Field Service Management Market Constraints and Threat
12.3.1 Threat from Substitute
12.3.2 Government Policy
12.3.3 Technology Risks
12.4 Cloud Field Service Management Market Driving Force
12.4.1 Growing Demand from Emerging Markets
12.4.2 Potential Application
13 Market Effect Factors Analysis
13.1 Technology Progress/Risk
13.1.1 Substitutes
13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
13.3.1 Economic Fluctuations
13.3.2 Other Risk Factors
14 Research Finding/Conclusion
15 Appendix
Methodology
Analyst Introduction
Data Source
