Healthcare BPO Market Size, Share, Trends & Analysis By Type, Regional Outlook, Industry Insights, Key Players, Applications And Forecast To 2028

  • Category:Machinery & Equipment
  • Published on:Jul 2020
  • Pages:158
  • Formats:
  • Report Code:30227

Report Summary

Eternity Insights has published a new study on Global Healthcare BPO Market focusing on key segments as by Type (Healthcare Payer BPO,Healthcare Provider BPO,Healthcare Pharmaceutical BPO, Other), by Application (Research and Development,Manufacturing,Non-Clinical Services, Other), and by region. This deep dive re-search report highlights the market and competitive intelligence across the key segments of the mar-ket. The report also considers the impact of COVID-19 on the global Healthcare BPO Market.

The report considers 2018-2020 as historic period, 2021 as base year, and 2022-2028 as forecast period. The report includes quantitative analysis of the market supported by the market drivers, challenges, and trends to accurately map the market scenario and competition. Moreover, key insights related to market having direct impact on the market will also be covered.

Healthcare BPO Market report is based on robust research methodology designed using blend of research ap-proaches developed using secondary/desk research and validated through the primary research and expert insights. Eternity Insights also uses paid data bases such as FACIVA, Hoovers, and other bench-marking and forecasting tools to provide accurate statistical analysis of supply and demand trends.

Global Healthcare BPO Market Size, 2018-2028 (USD Million)

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Global Healthcare BPO Market Segmentation:

Healthcare BPO Market, By Type

  • Healthcare Payer BPO
  • Healthcare Provider BPO
  • Healthcare Pharmaceutical BPO
  • Other

Healthcare BPO Market, By Application

  • Research and Development
  • Manufacturing
  • Non-Clinical Services
  • Other

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Geographically, the market is categorized in to five regions as North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America region dominates the global Healthcare BPO market in terms of demand generation. The Healthcare BPO market in Asia Pacific region is expected to grow at significantly high growth rate. The regional market is further sub-segmented and analyzed at granular level across key countries. The report will include market size and forecast for Healthcare BPO market for below listed coun-tries across each region.

North America (U.S. and Canada), Europe (Germany, France, Italy, UK, Spain, and Rest of Europe), Asia Pacific (China, India, Japan, Australia, and Rest of Asia Pacific region); Latin America (Brazil, Mexico, and rest of the Latin America); Middle East and Africa (GCC, South Africa, and Rest of the Middle East and Africa).

Global Healthcare BPO Market Taxonomy:

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Global Healthcare BPO Market Competitive Landscape

The global Healthcare BPO market analysis report covers detailed analysis of competitive scenario across globe. The report includes profiles of leading players covering below details

  • Company Overview
  • Financial Analysis
  • Product Portfolio Analysis
  • Strategic Overview
  • SWOT Analysis

List of Companies Profiled in the report:

  • Quintiles
  • HCL
  • Cognizant
  • Covance
  • Accenture
  • Inventiv
  • Catalent
  • Parexel
  • Lonza
  • Boehringer Ingelheim
  • Charles Rivers
  • Genpact
  • Sutherland
  • PremierBPO
  • Firstsource
  • PPD
  • Other Players of Specific Interest can be added based on requirement

Market Segmentation

Report Attributes Details
The market size value in 2021 USD XX.XX Million
CAGR (2021 - 2028) XX.XX %
The Revenue forecast in 2028 USD XX.XX Million
Base year for estimation 2021
Historical data 2018-2019
Forecast period 2022-2028
Quantitative units
  • Revenue in USD Million
  • CAGR from 2021 to 2028
Report coverage Revenue forecast, company ranking, competitive landscape, growth factors, and trends
Segments covered By Type Outlook, Application Outlook, Regional Outlook
By Type Outlook Healthcare Payer BPO,Healthcare Provider BPO,Healthcare Pharmaceutical BPO, Other
By Application Outlook Research and Development,Manufacturing,Non-Clinical Services, Other
Regional scope North America, Europe, Asia Pacific, Latin America, Middle East & Africa
Country scope U.S., Canada, U.K., Germany, France, BENELUX, China, India, Japan, South Korea, Brazil, Saudi Arabia, UAE, Turkey
Key companies profiled Quintiles,HCL,Cognizant,Covance,Accenture,Inventiv,Catalent,Parexel,Lonza,Boehringer Ingelheim,Charles Rivers,Genpact,Sutherland,PremierBPO,Firstsource,PPD
Customization Available Yes, the report can be tailored to meet your specific requirements.

Key Benefits to the stake holders

  • Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
  • Provision of market value (USD Billion) and volume (Tons) data for each segment and sub-segment
  • Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
  • Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
  • Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions and acquisitions in the past five years of companies profiled
  • Extensive company profiles comprising of company overview, company insights, product benchmarking and SWOT analysis for the major market players
  • The current as well as the future market outlook of the industry with respect to recent developments (which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
  • Includes an in-depth analysis of the market of various perspectives through Porter’s five forces analysis
  • Provides insight into the market through Value Chain
  • Market dynamics scenario, along with growth opportunities of the market in the years to come

Table Of Contents

Table of Contents

Global Healthcare BPO Market Report 2020, Forecast to 2027

1 Scope of the Study
1.1 Healthcare BPO Introduction
1.2 Research Programs
1.3 Analysis of Macroeconomic Indicators
1.4 Years Considered
1.5 Methodology
1.6 Data Source
1.7 Research Objectives

2 Healthcare BPO Industry Overview
2.1 Global Healthcare BPO Market Size (Million USD) Comparison by Regions (2020-2027)
2.1.1 Healthcare BPO Global Import Market Analysis
2.1.2 Healthcare BPO Global Export Market Analysis
2.1.3 Healthcare BPO Global Main Region Market Analysis
2.2 Market Analysis by Type
2.2.1 Healthcare Payer BPO
2.2.2 Healthcare Provider BPO
2.2.3 Healthcare Pharmaceutical BPO


2.3.2 Manufacturing
2.3.3 Non-Clinical Services


2.4.2 Global Healthcare BPO Revenue and Market Share by Manufacturer (2018-2020)
2.4.3 Global Healthcare BPO Industry Concentration Ratio (CR5 and HHI)
2.4.4 Top 5 Healthcare BPO Manufacturer Market Share
2.4.5 Top 10 Healthcare BPO Manufacturer Market Share
2.4.6 Date of Key Manufacturers Enter into Healthcare BPO Market
2.4.7 Key Manufacturers Healthcare BPO Product Offered
2.4.8 Mergers & Acquisitions Planning
2.5 Healthcare BPO Historical Development Overview
2.6 Market Dynamics
2.6.1 Market Opportunities
2.6.2 Market Risk
2.6.3 Market Driving Force
2.6.4 Porter's Five Forces Analysis

3 Upstream and Downstream Market Analysis
3.1 Upstream Analysis
3.1.1 Macro Analysis of Upstream Markets
3.1.2 Key Players in Upstream Markets
3.1.3 Upstream Market Trend Analysis
3.1.4 Healthcare BPO Manufacturing Cost Analysis
3.2 Downstream Market Analysis
3.2.1 Macro Analysis of Down Markets
3.2.2 Key Players in Down Markets
3.2.3 Downstream Market Trend Analysis
3.2.4 Sales Channel, Distributors, Traders and Dealers

4 Global Healthcare BPO Market Size Categorized by Regions
4.1 Global Healthcare BPO Revenue, Sales and Market Share by Regions
4.1.1 Global Healthcare BPO Sales and Market Share by Regions (2015-2020)
4.1.2 Global Healthcare BPO Revenue and Market Share by Regions (2015-2020)
4.2 Europe Healthcare BPO Sales and Growth Rate (2015-2020)
4.3 APAC Healthcare BPO Sales and Growth Rate (2015-2020)
4.4 North America Healthcare BPO Sales and Growth Rate (2015-2020)
4.5 South America Healthcare BPO Sales and Growth Rate (2015-2020)
4.6 Middle East & Africa Healthcare BPO Sales and Growth Rate (2015-2020)

5 Europe Healthcare BPO Market Size Categorized by Countries
5.1 Europe Healthcare BPO Sales, Revenue and Market Share by Countries
5.1.1 Europe Healthcare BPO Sales by Countries (2015-2020)
5.1.2 Europe Healthcare BPO Revenue by Countries (2015-2020)
5.1.3 Germany Healthcare BPO Sales and Growth Rate (2015-2020)
5.1.4 UK Healthcare BPO Sales and Growth Rate (2015-2020)
5.1.5 France Healthcare BPO Sales and Growth Rate (2015-2020)
5.1.6 Russia Healthcare BPO Sales and Growth Rate (2015-2020)
5.1.7 Italy Healthcare BPO Sales and Growth Rate (2015-2020)
5.1.8 Spain Healthcare BPO Sales and Growth Rate (2015-2020)
5.2 Europe Healthcare BPO Revenue (Value) by Manufacturers (2018-2020)
5.3 Europe Healthcare BPO Sales, Revenue and Market Share by Type (2015-2020)
5.3.1 Europe Healthcare BPO Sales Market Share by Type (2015-2020)
5.3.2 Europe Healthcare BPO Revenue and Revenue Share by Type (2015-2020)
5.4 Europe Healthcare BPO Sales Market Share by Application (2015-2020)

6 Asia-Pacific Healthcare BPO Market Size Categorized by Countries
6.1 Asia-Pacific Healthcare BPO Sales, Revenue and Market Share by Countries
6.1.1 Asia-Pacific Healthcare BPO Sales by Countries (2015-2020)
6.1.2 Asia-Pacific Healthcare BPO Revenue by Countries (2015-2020)
6.1.3 China Healthcare BPO Sales and Growth Rate (2015-2020)
6.1.4 Japan Healthcare BPO Sales and Growth Rate (2015-2020)
6.1.5 Korea Healthcare BPO Sales and Growth Rate (2015-2020)
6.1.6 India Healthcare BPO Sales and Growth Rate (2015-2020)
6.1.7 Southeast Asia Healthcare BPO Sales and Growth Rate (2015-2020)
6.1.8 Australia Healthcare BPO Sales and Growth Rate (2015-2020)
6.2 Asia-Pacific Healthcare BPO Sales and Revenue (Value) by Manufacturers (2018-2020)
6.3 Asia-Pacific Healthcare BPO Sales, Revenue and Market Share by Type (2015-2020)
6.3.1 Asia-Pacific Healthcare BPO Sales Market Share by Type (2015-2020)
6.3.2 Asia-Pacific Healthcare BPO Revenue and Revenue Share by Type (2015-2020)
6.4 Asia-Pacific Healthcare BPO Sales and Market Share by Application (2015-2020)

7 North America Healthcare BPO Market Size Categorized by Countries
7.1 North America Healthcare BPO Sales, Revenue and Market Share by Countries
7.1.1 North America Healthcare BPO Sales by Countries (2015-2020)
7.1.2 North America Healthcare BPO Revenue by Countries (2015-2020)
7.1.3 United States Healthcare BPO Sales and Growth Rate (2015-2020)
7.1.4 Canada Healthcare BPO Sales and Growth Rate (2015-2020)
7.1.5 Mexico Healthcare BPO Sales and Growth Rate (2015-2020)
7.2 North America Healthcare BPO Revenue (Value) by Manufacturers (2018-2020)
7.3 North America Healthcare BPO Sales, Revenue and Market Share by Type (2015-2020)
7.3.1 North America Healthcare BPO Sales Market Share by Type (2015-2020)
7.3.2 North America Healthcare BPO Revenue and Revenue Share by Type (2015-2020)
7.4 North America Healthcare BPO Sales Market Share by Application (2015-2020)

8 South America Healthcare BPO Market Size Categorized by Countries
8.1 South America Healthcare BPO Sales, Revenue and Market Share by Countries
8.1.1 South America Healthcare BPO Sales by Countries (2015-2020)
8.1.2 South America Healthcare BPO Revenue by Countries (2015-2020)
8.1.3 Brazil Healthcare BPO Sales and Growth Rate (2015-2020)
8.2 South America Healthcare BPO Revenue (Value) by Manufacturers (2018-2020)
8.3 South America Healthcare BPO Sales, Revenue and Market Share by Type (2015-2020)
8.3.1 South America Healthcare BPO Sales Market Share by Type (2015-2020)
8.3.2 South America Healthcare BPO Revenue and Revenue Share by Type (2015-2020)
8.4 South America Healthcare BPO Sales Market Share by Application (2015-2020)

9 Middle East and Africa Healthcare BPO Market Size Categorized by Countries
9.1 Middle East and Africa Healthcare BPO Sales, Revenue and Market Share by Countries
9.1.1 Middle East and Africa Healthcare BPO Sales by Countries (2015-2020)
9.1.2 Middle East and Africa Healthcare BPO Revenue by Countries (2015-2020)
9.1.3 GCC Countries Healthcare BPO Sales and Growth Rate (2015-2020)
9.1.4 Turkey Healthcare BPO Sales and Growth Rate (2015-2020)
9.1.5 Egypt Healthcare BPO Sales and Growth Rate (2015-2020)
9.1.6 South Africa Healthcare BPO Sales and Growth Rate (2015-2020)
9.2 Middle East and Africa Healthcare BPO Revenue (Value) by Manufacturers (2018-2020)
9.3 Middle East and Africa Healthcare BPO Sales, Revenue and Market Share by Type
9.3.1 Middle East and Africa Healthcare BPO Sales Market Share by Type (2015-2020)
9.3.2 Middle East and Africa Healthcare BPO Revenue and Revenue Share by Type (2015-2020)
9.4 Middle East and Africa Healthcare BPO Sales Market Share by Application (2015-2020)

10 Global Healthcare BPO Market Segment by Type
10.1 Global Healthcare BPO Revenue, Sales and Market Share by Type (2015-2020)
10.1.1 Global Healthcare BPO Sales and Market Share by Type (2015-2020)
10.1.2 Global Healthcare BPO Revenue and Market Share by Type (2015-2020)
10.2 Healthcare Payer BPO Sales Growth Rate and Price
10.2.1 Global Healthcare Payer BPO Sales Growth Rate (2015-2020)
10.2.2 Global Healthcare Payer BPO Price (2015-2020)
10.3 Healthcare Provider BPO Sales Growth Rate and Price
10.3.1 Global Healthcare Provider BPO Sales Growth Rate (2015-2020)
10.3.2 Global Healthcare Provider BPO Price (2015-2020)
10.4 Healthcare Pharmaceutical BPO Sales Growth Rate and Price
10.4.1 Global Healthcare Pharmaceutical BPO Sales Growth Rate (2015-2020)
10.4.2 Global Healthcare Pharmaceutical BPO Price (2015-2020)


11.1 Global Healthcare BPOSales Market Share by Application (2015-2020)
11.2 Research and Development Sales Growth Rate (2015-2020)
11.3 Manufacturing Sales Growth Rate (2015-2020)
11.4 Non-Clinical Services Sales Growth Rate (2015-2020)


12.1 Global Healthcare BPO Revenue, Sales and Growth Rate (2020-2027)
12.2 Healthcare BPO Market Forecast by Regions (2020-2027)
12.2.1 Europe Healthcare BPO Market Forecast (2020-2027)
12.2.2 APAC Healthcare BPO Market Forecast (2020-2027)
12.2.3 North America Healthcare BPO Market Forecast (2020-2027)
12.2.4 South America Healthcare BPO Market Forecast (2020-2027)
12.2.5 Middle East & Africa Healthcare BPO Market Forecast (2020-2027)
12.3 Healthcare BPO Market Forecast by Type (2020-2027)
12.3.1 Global Healthcare BPO Sales Forecast by Type (2020-2027)
12.3.2 Global Healthcare BPO Market Share Forecast by Type (2020-2027)
12.4 Healthcare BPO Market Forecast by Application (2020-2027)
12.4.1 Global Healthcare BPO Sales Forecast by Application (2020-2027)
12.4.2 Global Healthcare BPO Market Share Forecast by Application (2020-2027)

13 Analysis of Healthcare BPO Industry Key Manufacturers
13.1 Quintiles
13.1.1 Company Details
13.1.2 Product Information
13.1.3 Quintiles Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.1.4 Main Business Overview
13.1.5 Quintiles News
13.2 HCL
13.2.1 Company Details
13.2.2 Product Information
13.2.3 HCL Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.2.4 Main Business Overview
13.2.5 HCL News
13.3 Cognizant
13.3.1 Company Details
13.3.2 Product Information
13.3.3 Cognizant Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.3.4 Main Business Overview
13.3.5 Cognizant News
13.4 Covance
13.4.1 Company Details
13.4.2 Product Information
13.4.3 Covance Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.4.4 Main Business Overview
13.4.5 Covance News
13.5 Accenture
13.5.1 Company Details
13.5.2 Product Information
13.5.3 Accenture Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.5.4 Main Business Overview
13.5.5 Accenture News
13.6 Inventiv
13.6.1 Company Details
13.6.2 Product Information
13.6.3 Inventiv Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.6.4 Main Business Overview
13.6.5 Inventiv News
13.7 Catalent
13.7.1 Company Details
13.7.2 Product Information
13.7.3 Catalent Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.7.4 Main Business Overview
13.7.5 Catalent News
13.8 Parexel
13.8.1 Company Details
13.8.2 Product Information
13.8.3 Parexel Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.8.4 Main Business Overview
13.8.5 Parexel News
13.9 Lonza
13.9.1 Company Details
13.9.2 Product Information
13.9.3 Lonza Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.9.4 Main Business Overview
13.9.5 Lonza News
13.10 Boehringer Ingelheim
13.10.1 Company Details
13.10.2 Product Information
13.10.3 Boehringer Ingelheim Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.10.4 Main Business Overview
13.10.5 Boehringer Ingelheim News
13.11 Charles Rivers
13.11.1 Company Details
13.11.2 Product Information
13.11.3 Charles Rivers Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.11.4 Main Business Overview
13.11.5 Charles Rivers News
13.12 Genpact
13.12.1 Company Details
13.12.2 Product Information
13.12.3 Genpact Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.12.4 Main Business Overview
13.12.5 Genpact News
13.13 Sutherland
13.13.1 Company Details
13.13.2 Product Information
13.13.3 Sutherland Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.13.4 Main Business Overview
13.13.5 Sutherland News
13.14 PremierBPO
13.14.1 Company Details
13.14.2 Product Information
13.14.3 PremierBPO Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.14.4 Main Business Overview
13.14.5 PremierBPO News
13.15 Firstsource
13.15.1 Company Details
13.15.2 Product Information
13.15.3 Firstsource Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.15.4 Main Business Overview
13.15.5 Firstsource News
13.16 PPD
13.16.1 Company Details
13.16.2 Product Information
13.16.3 PPD Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.16.4 Main Business Overview
13.16.5 PPD News
13.17 GeBBS Healthcare
13.17.1 Company Details
13.17.2 Product Information
13.17.3 GeBBS Healthcare Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.17.4 Main Business Overview
13.17.5 GeBBS Healthcare News
13.18 Indian Healthcare BPO
13.18.1 Company Details
13.18.2 Product Information
13.18.3 Indian Healthcare BPO Healthcare BPO Production, Price, Cost, Gross Margin, and Revenue (2018-2020)
13.18.4 Main Business Overview
13.18.5 Indian Healthcare BPO News



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