Global Interactive Voice Response (Ivr) Systems Market Share, Size and Growth, Industry Analysis, Segmentation and Forecast, 2019-2026

Report Summary

Eternity Insights has published a new study on Global Interactive Voice Response (Ivr) Systems Market focusing on key segments as by Type (Speech Based,Touch-tone Based, Other), by Application (BFSI,Travel and Hospitality,Pharma and Healthcare,Telecommunications,Government and Public Sector,Transportation and Logistics,ITES,Media, Retail, and E-commerce,Education), and by region. This deep dive re-search report highlights the market and competitive intelligence across the key segments of the mar-ket. The report also considers the impact of COVID-19 on the global Interactive Voice Response (Ivr) Systems Market.

The report considers 2018-2020 as historic period, 2021 as base year, and 2022-2028 as forecast period. The report includes quantitative analysis of the market supported by the market drivers, challenges, and trends to accurately map the market scenario and competition. Moreover, key insights related to market having direct impact on the market will also be covered.

Interactive Voice Response (Ivr) Systems Market report is based on robust research methodology designed using blend of research ap-proaches developed using secondary/desk research and validated through the primary research and expert insights. Eternity Insights also uses paid data bases such as FACIVA, Hoovers, and other bench-marking and forecasting tools to provide accurate statistical analysis of supply and demand trends.

Global Interactive Voice Response (Ivr) Systems Market Size, 2018-2028 (USD Million)

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Global Interactive Voice Response (Ivr) Systems Market Segmentation:

Interactive Voice Response (Ivr) Systems Market, By Type

• Speech Based
• Touch-tone Based
• Other

Interactive Voice Response (Ivr) Systems Market, By Application

• BFSI
• Travel and Hospitality
• Pharma and Healthcare
• Telecommunications
• Government and Public Sector
• Transportation and Logistics
• ITES
• Media
• Retail
• and E-commerce
• Education

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Geographically, the market is categorized in to five regions as North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America region dominates the global Interactive Voice Response (Ivr) Systems market in terms of demand generation. The Interactive Voice Response (Ivr) Systems market in Asia Pacific region is expected to grow at significantly high growth rate. The regional market is further sub-segmented and analyzed at granular level across key countries. The report will include market size and forecast for Interactive Voice Response (Ivr) Systems market for below listed coun-tries across each region.

North America (U.S. and Canada), Europe (Germany, France, Italy, UK, Spain, and Rest of Europe), Asia Pacific (China, India, Japan, Australia, and Rest of Asia Pacific region); Latin America (Brazil, Mexico, and rest of the Latin America); Middle East and Africa (GCC, South Africa, and Rest of the Middle East and Africa).

Global Interactive Voice Response (Ivr) Systems Market Taxonomy:

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Global Interactive Voice Response (Ivr) Systems Market Competitive Landscape

The global Interactive Voice Response (Ivr) Systems market analysis report covers detailed analysis of competitive scenario across globe. The report includes profiles of leading players covering below details

• Company Overview
• Financial Analysis
• Product Portfolio Analysis
• Strategic Overview
• SWOT Analysis

List of Companies Profiled in the report:

• Enghouse Systems Limited
• Syntellect Inc.
• Verizon Communications
• Inc.
• Nuance Communications
• Inc.
• Healthcare Technology Systems (HTS)
• IBM
• Dialogic Corporation
• Cisco Systems Inc
• Mitel Networks Corporation
• BCE
• INC.
• Convergys Corp.
• AT&T Inc.
• Philips Speech Processing
• Genesys Telecommunications Laboratories Inc.
• Aspect Software
• Inc.
• West Corporation
• Holly Connects
• Voxeo Corporation
• AVAYA
• Inc.
• Other Players of Specific Interest can be added based on requirement

Market Segmentation

Report Attributes	Details
The market size value in 2021	USD XX.XX Million
CAGR (2021 - 2028)	XX.XX %
The Revenue forecast in 2028	USD XX.XX Million
Base year for estimation	2021
Historical data	2018-2019
Forecast period	2022-2028
Quantitative units	Revenue in USD Million CAGR from 2021 to 2028
Report coverage	Revenue forecast, company ranking, competitive landscape, growth factors, and trends
Segments covered	By Type Outlook, Application Outlook, Regional Outlook
By Type Outlook	Speech Based,Touch-tone Based, Other
By Application Outlook	BFSI,Travel and Hospitality,Pharma and Healthcare,Telecommunications,Government and Public Sector,Transportation and Logistics,ITES,Media, Retail, and E-commerce,Education
Regional scope	North America, Europe, Asia Pacific, Latin America, Middle East & Africa
Country scope	U.S., Canada, U.K., Germany, France, BENELUX, China, India, Japan, South Korea, Brazil, Saudi Arabia, UAE, Turkey
Key companies profiled	Enghouse Systems Limited,Syntellect Inc.,Verizon Communications, Inc.,Nuance Communications, Inc.,Healthcare Technology Systems (HTS),IBM,Dialogic Corporation,Cisco Systems Inc,Mitel Networks Corporation,BCE, INC.,Convergys Corp.,AT&T Inc.,Philips Speech Processing,Genesys Telecommunications Laboratories Inc.,Aspect Software, Inc.,West Corporation,Holly Connects,Voxeo Corporation,AVAYA, Inc.
Customization Available	Yes, the report can be tailored to meet your specific requirements.

Key Benefits to the stake holders

• Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
• Provision of market value (USD Billion) and volume (Tons) data for each segment and sub-segment
• Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
• Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
• Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions and acquisitions in the past five years of companies profiled
• Extensive company profiles comprising of company overview, company insights, product benchmarking and SWOT analysis for the major market players
• The current as well as the future market outlook of the industry with respect to recent developments (which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
• Includes an in-depth analysis of the market of various perspectives through Porter’s five forces analysis
• Provides insight into the market through Value Chain
• Market dynamics scenario, along with growth opportunities of the market in the years to come

Table Of Contents

Global Interactive Voice Response (Ivr) Systems Industry Market Research Report
1 Interactive Voice Response (Ivr) Systems Introduction and Market Overview
1.1 Objectives of the Study
1.2 Definition of Interactive Voice Response (Ivr) Systems
1.3 Interactive Voice Response (Ivr) Systems Market Scope and Market Size Estimation
1.3.1 Market Concentration Ratio and Market Maturity Analysis
1.3.2 Global Interactive Voice Response (Ivr) Systems Value ($) and Growth Rate from 2014-2026
1.4 Market Segmentation
1.4.1 Types of Interactive Voice Response (Ivr) Systems
1.4.2 Applications of Interactive Voice Response (Ivr) Systems
1.4.3 Research Regions
1.4.3.1 North America Interactive Voice Response (Ivr) Systems Production Value ($) and Growth Rate (2014-2019)
1.4.3.2 Europe Interactive Voice Response (Ivr) Systems Production Value ($) and Growth Rate (2014-2019)
1.4.3.3 China Interactive Voice Response (Ivr) Systems Production Value ($) and Growth Rate (2014-2019)
1.4.3.4 Japan Interactive Voice Response (Ivr) Systems Production Value ($) and Growth Rate (2014-2019)
1.4.3.5 Middle East & Africa Interactive Voice Response (Ivr) Systems Production Value ($) and Growth Rate (2014-2019)
1.4.3.6 India Interactive Voice Response (Ivr) Systems Production Value ($) and Growth Rate (2014-2019)
1.4.3.7 South America Interactive Voice Response (Ivr) Systems Production Value ($) and Growth Rate (2014-2019)
1.5 Market Dynamics
1.5.1 Drivers
1.5.1.1 Emerging Countries of Interactive Voice Response (Ivr) Systems
1.5.1.2 Growing Market of Interactive Voice Response (Ivr) Systems
1.5.2 Limitations
1.5.3 Opportunities
1.6 Industry News and Policies by Regions
1.6.1 Industry News
1.6.2 Industry Policies

2 Industry Chain Analysis
2.1 Upstream Raw Material Suppliers of Interactive Voice Response (Ivr) Systems Analysis
2.2 Major Players of Interactive Voice Response (Ivr) Systems
2.2.1 Major Players Manufacturing Base and Market Share of Interactive Voice Response (Ivr) Systems in 2018
2.2.2 Major Players Product Types in 2018
2.3 Interactive Voice Response (Ivr) Systems Manufacturing Cost Structure Analysis
2.3.1 Production Process Analysis
2.3.2 Manufacturing Cost Structure of Interactive Voice Response (Ivr) Systems
2.3.3 Raw Material Cost of Interactive Voice Response (Ivr) Systems
2.3.4 Labor Cost of Interactive Voice Response (Ivr) Systems
2.4 Market Channel Analysis of Interactive Voice Response (Ivr) Systems
2.5 Major Downstream Buyers of Interactive Voice Response (Ivr) Systems Analysis

3 Global Interactive Voice Response (Ivr) Systems Market, by Type
3.1 Global Interactive Voice Response (Ivr) Systems Value ($) and Market Share by Type (2014-2019)
3.2 Global Interactive Voice Response (Ivr) Systems Production and Market Share by Type (2014-2019)
3.3 Global Interactive Voice Response (Ivr) Systems Value ($) and Growth Rate by Type (2014-2019)
3.4 Global Interactive Voice Response (Ivr) Systems Price Analysis by Type (2014-2019)

4 Interactive Voice Response (Ivr) Systems Market, by Application
4.1 Global Interactive Voice Response (Ivr) Systems Consumption and Market Share by Application (2014-2019)
4.2 Downstream Buyers by Application
4.3 Global Interactive Voice Response (Ivr) Systems Consumption and Growth Rate by Application (2014-2019)

5 Global Interactive Voice Response (Ivr) Systems Production, Value ($) by Region (2014-2019)
5.1 Global Interactive Voice Response (Ivr) Systems Value ($) and Market Share by Region (2014-2019)
5.2 Global Interactive Voice Response (Ivr) Systems Production and Market Share by Region (2014-2019)
5.3 Global Interactive Voice Response (Ivr) Systems Production, Value ($), Price and Gross Margin (2014-2019)
5.4 North America Interactive Voice Response (Ivr) Systems Production, Value ($), Price and Gross Margin (2014-2019)
5.5 Europe Interactive Voice Response (Ivr) Systems Production, Value ($), Price and Gross Margin (2014-2019)
5.6 China Interactive Voice Response (Ivr) Systems Production, Value ($), Price and Gross Margin (2014-2019)
5.7 Japan Interactive Voice Response (Ivr) Systems Production, Value ($), Price and Gross Margin (2014-2019)
5.8 Middle East & Africa Interactive Voice Response (Ivr) Systems Production, Value ($), Price and Gross Margin (2014-2019)
5.9 India Interactive Voice Response (Ivr) Systems Production, Value ($), Price and Gross Margin (2014-2019)
5.10 South America Interactive Voice Response (Ivr) Systems Production, Value ($), Price and Gross Margin (2014-2019)

6 Global Interactive Voice Response (Ivr) Systems Production, Consumption, Export, Import by Regions (2014-2019)
6.1 Global Interactive Voice Response (Ivr) Systems Consumption by Regions (2014-2019)
6.2 North America Interactive Voice Response (Ivr) Systems Production, Consumption, Export, Import (2014-2019)
6.3 Europe Interactive Voice Response (Ivr) Systems Production, Consumption, Export, Import (2014-2019)
6.4 China Interactive Voice Response (Ivr) Systems Production, Consumption, Export, Import (2014-2019)
6.5 Japan Interactive Voice Response (Ivr) Systems Production, Consumption, Export, Import (2014-2019)
6.6 Middle East & Africa Interactive Voice Response (Ivr) Systems Production, Consumption, Export, Import (2014-2019)
6.7 India Interactive Voice Response (Ivr) Systems Production, Consumption, Export, Import (2014-2019)
6.8 South America Interactive Voice Response (Ivr) Systems Production, Consumption, Export, Import (2014-2019)

7 Global Interactive Voice Response (Ivr) Systems Market Status and SWOT Analysis by Regions
7.1 North America Interactive Voice Response (Ivr) Systems Market Status and SWOT Analysis
7.2 Europe Interactive Voice Response (Ivr) Systems Market Status and SWOT Analysis
7.3 China Interactive Voice Response (Ivr) Systems Market Status and SWOT Analysis
7.4 Japan Interactive Voice Response (Ivr) Systems Market Status and SWOT Analysis
7.5 Middle East & Africa Interactive Voice Response (Ivr) Systems Market Status and SWOT Analysis
7.6 India Interactive Voice Response (Ivr) Systems Market Status and SWOT Analysis
7.7 South America Interactive Voice Response (Ivr) Systems Market Status and SWOT Analysis

8 Competitive Landscape
8.1 Competitive Profile
8.2 Enghouse Systems Limited
8.2.1 Company Profiles
8.2.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.2.3 Enghouse Systems Limited Production, Value ($), Price, Gross Margin 2014-2019
8.2.4 Enghouse Systems Limited Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.3 Syntellect Inc.
8.3.1 Company Profiles
8.3.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.3.3 Syntellect Inc. Production, Value ($), Price, Gross Margin 2014-2019
8.3.4 Syntellect Inc. Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.4 Verizon Communications, Inc.
8.4.1 Company Profiles
8.4.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.4.3 Verizon Communications, Inc. Production, Value ($), Price, Gross Margin 2014-2019
8.4.4 Verizon Communications, Inc. Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.5 Nuance Communications, Inc.
8.5.1 Company Profiles
8.5.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.5.3 Nuance Communications, Inc. Production, Value ($), Price, Gross Margin 2014-2019
8.5.4 Nuance Communications, Inc. Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.6 Healthcare Technology Systems (HTS)
8.6.1 Company Profiles
8.6.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.6.3 Healthcare Technology Systems (HTS) Production, Value ($), Price, Gross Margin 2014-2019
8.6.4 Healthcare Technology Systems (HTS) Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.7 IBM
8.7.1 Company Profiles
8.7.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.7.3 IBM Production, Value ($), Price, Gross Margin 2014-2019
8.7.4 IBM Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.8 Dialogic Corporation
8.8.1 Company Profiles
8.8.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.8.3 Dialogic Corporation Production, Value ($), Price, Gross Margin 2014-2019
8.8.4 Dialogic Corporation Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.9 Cisco Systems Inc
8.9.1 Company Profiles
8.9.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.9.3 Cisco Systems Inc Production, Value ($), Price, Gross Margin 2014-2019
8.9.4 Cisco Systems Inc Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.10 Mitel Networks Corporation
8.10.1 Company Profiles
8.10.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.10.3 Mitel Networks Corporation Production, Value ($), Price, Gross Margin 2014-2019
8.10.4 Mitel Networks Corporation Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.11 BCE, INC.
8.11.1 Company Profiles
8.11.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.11.3 BCE, INC. Production, Value ($), Price, Gross Margin 2014-2019
8.11.4 BCE, INC. Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.12 Convergys Corp.
8.12.1 Company Profiles
8.12.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.12.3 Convergys Corp. Production, Value ($), Price, Gross Margin 2014-2019
8.12.4 Convergys Corp. Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.13 AT&T Inc.
8.13.1 Company Profiles
8.13.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.13.3 AT&T Inc. Production, Value ($), Price, Gross Margin 2014-2019
8.13.4 AT&T Inc. Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.14 Philips Speech Processing
8.14.1 Company Profiles
8.14.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.14.3 Philips Speech Processing Production, Value ($), Price, Gross Margin 2014-2019
8.14.4 Philips Speech Processing Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.15 Genesys Telecommunications Laboratories Inc.
8.15.1 Company Profiles
8.15.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.15.3 Genesys Telecommunications Laboratories Inc. Production, Value ($), Price, Gross Margin 2014-2019
8.15.4 Genesys Telecommunications Laboratories Inc. Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.16 Aspect Software, Inc.
8.16.1 Company Profiles
8.16.2 Interactive Voice Response (Ivr) Systems Product Introduction
8.16.3 Aspect Software, Inc. Production, Value ($), Price, Gross Margin 2014-2019
8.16.4 Aspect Software, Inc. Market Share of Interactive Voice Response (Ivr) Systems Segmented by Region in 2018
8.17 West Corporation
8.18 Holly Connects
8.19 Voxeo Corporation
8.20 AVAYA, Inc.

9 Global Interactive Voice Response (Ivr) Systems Market Analysis and Forecast by Type and Application
9.1 Global Interactive Voice Response (Ivr) Systems Market Value ($) & Volume Forecast, by Type (2019-2026)
9.1.1 Type 1 Market Value ($) and Volume Forecast (2019-2026)
9.1.2 Type 2 Market Value ($) and Volume Forecast (2019-2026)
9.1.3 Type 3 Market Value ($) and Volume Forecast (2019-2026)
9.1.4 Type 4 Market Value ($) and Volume Forecast (2019-2026)
9.1.5 Type 5 Market Value ($) and Volume Forecast (2019-2026)
9.2 Global Interactive Voice Response (Ivr) Systems Market Value ($) & Volume Forecast, by Application (2019-2026)
9.2.1 Application 1 Market Value ($) and Volume Forecast (2019-2026)
9.2.2 Application 2 Market Value ($) and Volume Forecast (2019-2026)
9.2.3 Application 3 Market Value ($) and Volume Forecast (2019-2026)
9.2.4 Application 4 Market Value ($) and Volume Forecast (2019-2026)
9.2.5 Application 5 Market Value ($) and Volume Forecast (2019-2026)

10 Interactive Voice Response (Ivr) Systems Market Analysis and Forecast by Region
10.1 North America Market Value ($) and Consumption Forecast (2019-2026)
10.2 Europe Market Value ($) and Consumption Forecast (2019-2026)
10.3 China Market Value ($) and Consumption Forecast (2019-2026)
10.4 Japan Market Value ($) and Consumption Forecast (2019-2026)
10.5 Middle East & Africa Market Value ($) and Consumption Forecast (2019-2026)
10.6 India Market Value ($) and Consumption Forecast (2019-2026)
10.7 South America Market Value ($) and Consumption Forecast (2019-2026)

11 New Project Feasibility Analysis
11.1 Industry Barriers and New Entrants SWOT Analysis
11.2 Analysis and Suggestions on New Project Investment

12 Research Finding and Conclusion

13 Appendix
13.1 Discussion Guide
13.2 Knowledge Store: Maia Subscription Portal
13.3 Research Data Source
13.4 Research Assumptions and Acronyms Used